At Breathe.pk, we’re committed to making sure you’re completely satisfied with your purchase. If something isn’t quite right, we’re here to make the return or exchange process as smooth as possible.
You may request a return at earliest after receiving your order. To initiate a return, simply WhatsApp us 0342-7637771 with your order details and reason for return. Once our team confirms the request, we will provide you with return instructions. After we receive and inspect the returned item, a refund or exchange will be processed. Refunds, where applicable, will be issued to your original method of payment within 7 to 10 business days. Please note that original shipping fees are non-refundable unless the return is a result of our error.
If you’ve received a damaged or incorrect item, we sincerely apologize for the inconvenience. Please reach out to us within 48 hours of receiving your package by calling or WhatsApp at 0342-7637771. Kindly include your order number and clear photos of the issue. Our team will review your case promptly and arrange for a replacement or refund where appropriate.
Exchange
If you wish to exchange an item, we’re happy to help, provided the requested product is in stock. If the item you want is unavailable, you may choose a different item of equal value or opt for a refund.
We appreciate your trust in Breathe.pk and are always here to support you. If you have any questions, don’t hesitate to contact our customer service team at 0342-7637771.